We’re looking for those individuals—the creative thinkers and innovation seekers—who are content with nothing short of changing the world. Discover the endless opportunities within the Medical College of Wisconsin (MCW) and be inspired by the work we can do together to improve health, and make a positive, daily impact in our communities. Join our dynamic

Ensures HIT environment is functioning at an optimal level and end users' needs are met. Resolve issues independently in a fast paced, dynamic environment yet be able to discern when management needs to be notified of potential concerns/complaints from senior leadership regarding their technical experience. Provides end user support including training on new device capabi

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clin

Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X ray, MRI, CT, etc.). Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment. Schedules next

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa

Patient satisfaction Serves as first point of contact and triages all incoming calls. Demonstrates the ability to be flexible, adaptive to change, and handle stressful situations in a mature, professional manner. Protects behavioral patient privacy at all times, verbally and physically, by checking for release of information before confirming a patient's presence, securin

Demonstrates exemplary customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues. Answers phones and provides assistance accordingly. Communicates with patients and visitors including greeting them upon arrival and providing necessary information related to their visit. Responds to patient call li

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clin

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clin

Works in collaboration with the Imaging Services Director to provide direct oversight and management, 24/7 day to day operations and control of 2nd/3rd Shift imaging services and control of assigned site and/or Modality Section. Directs assigned staff in quality patient care. Works with Director in development and modifications to procedures for Imaging Services departmen

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clin

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clin

Position Highlights Position Unit Secretary, Ambulatory Surgery Location Highland Park Hospital Full Time/Part Time Part time 20hrs Hours M F 2p 6 30p Required Travel N/A What you will need License N/A Education High School Diploma or equivalent required Certification N/A Experience Minimum 2 years of work experience required or 1 year of college and 1 year of work experi

Prepares documents and manages data using NM software applications including Microsoft Office. Manages calendar; sets meeting priorities; identifies objectives of meetings and identifies materials needed for meeting; exercises judgment to ensure appropriate parties attend meeting. Screens incoming email, mail and telephone calls to assign priority to call and/or identify

Supports two senior leaders, Chief Growth officer and Chief Culture and Integration Officer, with administrative functions, including but not limited to calendar management, minutes, itineraries, travel accommodations, and drafting leader communications. This position has a high degree of interaction and visibility within the organization and may act as a liaison. Creates