Reporting to the Director, IT & Customer Experience (CX) Solutions, the Customer Experience Representative (CXR) will use their love for business, people, and Perlick products, coupled with their passion for a top tier customer experience, to build relationships. This role is responsible for delivering solutions to our customers' toughest issues. The CXR will build relati

Field incoming technical service questions from customers and utilize troubleshooting and problem solving techniques to promptly resolve problems with products or systems regarding both electrical and mechanical issues. Respond to telephone and written inquiries regarding price, availability, and type of part required to meet the repair needs of existing sampling products

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizati

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Provides quality and timely customer service to field and home office staff on the following topics Benefits, Compensation, Sales Reporting. Communicates with callers clearly in an open, direct, and timely manner. Answers questions that are routine, escalates calls as needed. Identifies the need for special handling and coordinates problem resolution, in addition to under

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a specialized ar

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Works on becoming proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Reporting to Assistant Director of Enterprise Experience, the Senior Analyst, Customer Experience owns a portfolio of research efforts to inform customer centric priorities within the Northwestern Mutual Customer Experience. This role requires ex

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a specialized ar

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Becomes proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions which requi

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an e

ly resolves customer inquiries and complaints from multiple channels effectively with moderate supervision Customer Support Representative must become proficient in basic Trade Compliance and International Regulations to reduce risk of non conformance for both the customer and organization Provides customers product and service information and identifies application soluti