Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Act as a liaison for NICE workforce management software, troubleshooting issues and collaborating with IT, business partners and vendors for optimal performance. Identify system enhancement opportunities with the WFM team, providing support and training for efficiency. Audit operational data, offering improvement recommendations to senior leadership. Manage project execut

Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership

The Parts Counter / Sales is responsible for managing the purchasing, pricing and issuing of parts and supplies for Parts & Service Department. Requirements · Experience in the auto/trucking repair/dealership service or parts industry preferred as is hands on mechanical equipment repair experience. · At least 2 years of experience in parts industry ·

Manufacturing Assembly Position 1st or 2nd shift Employer in Kenosha, WI seeking Assembly positions for both 1st and 2nd shift. We're looking for employees to join our team and stay long term. Interview is in person and math test would need to be completed that includes math, measuring, ruler. No drug screen required for employment. Previous manufacturing assembly exp

Heavy Plate Set Up Welder Kenosha Weld Shop seeking Heavy Plate Welder 1st shift Must have previous experience with MIG Welding and pass weld test 1st Shift hours 7 am to 3 30 pm Fabrication Experience required Starting Wage based on experience but up to and exceeding $26 28/hr MIG Welding Heavy Plate Set up Welding Blueprint Reading Machine Operation Brake Press, Shear M

CNC Set Up Operator Machine Shop in Kenosha area seeking 1st shift CNC Set Up Operator Must have previous CNC Machine Set Up experience, lathes and mills 1st shift hours 7 a.m. to 3 30 pm Full Time Position 1st Shift – Monday through Friday Blueprints Skilled with various QC Gages, CMM $23 $26/hr. wage is based on experience on the job would be determined at intervi

Oversee day to day operations of the warehouse, including freight, returns, receiving, parcels and transfers. Lead and develop warehouse team to deliver unparalleled customer service. Manage daily plan to exceed expectations for productivity and accuracy. Maintain a clean, safe warehouse environment. Minimum Requirements Bachelor's degree. 7 10 years management experience

Manage and review operational practices and procedures to identify opportunities to maximize service while maintaining a customer first focus. Examine data to identify meaningful trends and improvement opportunities across customer service and the business and communicate them effectively. Support the Operations Manager with day to day activities and serve as primary deci