Disability Support Specialist

Madison/Dane County Area

Creative Solutions of Wisconsin is looking for a full-time Disability Support Specialist. This is an existing position based in the Madison/Dane County area within our growing business. Our company headquarters is located in Southeastern Wisconsin, but our team predominantly works remotely to support clients throughout the state. As we expand our services and reach, Creative Solutions of Wisconsin is looking for established support professionals dedicated to improving the lives and access of people with disabilities. We have built trust within the disability community by demonstrating authentic respect for self-determination. We believe everyone should be able to lead a life worth living, not just surviving.

We foster an open culture that encourages our team members to learn from one another by seeking guidance in a safe and supportive environment. While we have an established and proven process that will allow you to quickly find success in the position, each member of our team takes a creative approach to unique, client-centered support solutions ensuring they get all the services and resources specific to the client’s needs.  Bringing your specific solutions to collaborate and a willingness to learn from our individual and collective strengths and experiences makes us a significantly stronger team. 

The ideal candidate will excel in combining professional experience with the tenacity for research to develop customized support plans. Daily workflows include progressing on your assigned cases, ensuring all details are captured and documented with the appropriate systems and communicating with the Disability Support Team to meet or exceed your goals.

When you join Creative Solutions of Wisconsin, you are not just accepting a job; you are using your own driven initiative and skills to work towards a future of true inclusion and accessibility for all people. 

The Disability Support Specialist responsibilities include:

• Work directly with clients with various disabilities and their families through telephone, in person, email and video conferencing.
• Build reliable and healthy professional relationships with clients that support project progress and trust for the company.
• Maintain authorizations and all supporting documentation needed to ensure billable are current and team support of client needs.
• Effectively manage your own time in your day-to-day habits to meet daily billable goals.
• Update and maintain accurate and professional records in our project management software daily.
• Track client goals and submit timely reports as required.
• Staying up to date on DHS and other program policy to provide excellent resource solutions to each client’ specific needs.
• Utilize Creative Solutions process in conjunction with providing creative solution support. 
• Effectively coordinate and communicate, both verbal and written, with large teams of professionals supporting clients.
• Provide case specific solutions by “thinking outside the box” to find alternative solutions when considering each problem.
• Inspire others with a positive attitude.
• Build an authentic connection with respect for different types of people.

Required for Success:

• Experience working with the disability community (Social worker, Special Education Teacher, Long Term Care Case Manager, Advocate, etc.) - Min 3 yrs
• Self-motivated/autonomous
• Adaptable to change
• Likeable/easy to talk to
• Excellent experience with online solutions including but not limited to email, government and agency systems, project management, etc.
• Strong, professional written communication with excellent follow-up skills
• Thrive in a “Think on your feet” environment
• Professional experience using a De-escalation strategies

Benefits and Compensation:

This full-time position is compensated at an hourly rate of $35 - $38 per hour.

Higher level licensure is eligible for compensation up to $43 per hour.

Benefits: 

Employer sponsored health insurance. 

Paid time off for two weeks per year

Your birthday off with pay!

Flexibility to SET work schedule 

Background checks:

All successful candidates will be required to pass a caregiver & criminal background check, clean driving record, and provide proof of vehicle insurance.

Please send cover letter, salary requirements and a current resume to Recruiting@creativesolutionswi.com. Please include a paragraph about why you are looking for work RIGHT now.