The Opportunity
This role is responsible for regional delivery, management, governance, operation, and continual improvement of service continuity processes and activities to ensure that QBE has appropriate recovery provision and plans in place in the event that IT service recovery is triggered and put in to action.
This role is also responsible for management of IT DR assurance within the region, including planning and executing disaster recovery exercises with strategic partners and internal teams. You will ensure recovery of all business-critical applications within their respective RTO and RPO objectives.
You will manage all service continuity risk in-line with company policies, ensuring adherence to defined standards that meets the technology and business requirements. On a day-to-day basis, you will ensure that projects for new or enhanced services have adequate provision for disaster recovery, and to keep ahead of new technologies, techniques, and methods for resilience.
Primary Responsibilities
Foundational
Risk Excellence / Governance
Required Education
* Bachelor's Degree or equivalent combination of education and work experience
Required Experience
* 7 years relevant experience
Preferred Competencies/Skills
Preferred Education Specifics
* Degree in computer science
Preferred Experience
* Experience of working with multi-vendor outsourced offshore suppliers is essential
*Generic IT background and experience
*Good experience with VM recovery tools, backup/archiving techniques, high availability and physical server recovery
*Demonstrable experience in working directly with outsourcers, business owners and IT teams and in driving these to meet stated objectives
*Creation of short- and medium-term disaster recovery support strategy
*Experienced in the delivery of multiple DR projects; overseeing all aspects of the project, including planning, resource allocation, design and execution.
*Provide support for the major incident process, directing as required the technical response in a recovery invocation, and ensure the support staff and vendors are focused on the appropriate sequence and priority actions.
Ways of Working
Preferred Licenses/Certifications
* Project Management Professional Certification (PMP)
Preferred Knowledge
About QBE
We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE - let's make it happen!
US Only - Travel Frequency
* Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands
* General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
* To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Compensation
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs.
Annual Salary Range: $100,000 - $150,000
AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
* * * * *
Annual Salary Range: $110,000 - $165,000
CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *
Annual Salary Range: $125,000 - $187,000
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.
At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements.
If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.
Job Type
* Individual Contributor
Global Disclaimer
* The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.