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Customer Service Sales Representative
Milwaukee, WI
Job Description
Heiser is a family-owned business, operating multiple car lines in the Milwaukee/West Bend area for over 100 years. We provide in-house, paid training, flexible hours and a competitive wage and benefits package – All with multiple growth opportunities and a team-oriented atmosphere. We pride ourselves on our community involvement and making customers the highest priority.
A customer service sales representative works as a direct liaison between service, the customer, and the sales department to recommend products and service that fit the customers’ needs. The right candidate will also work to monitor the service department’s waiting times for customers. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them.
No formal experience or education beyond a high school diploma is required to be a customer service sales associate, however candidates who have undergraduate degrees or previous telemarketing, sales, or customer service experience are preferred. Being bilingual is a definite advantage as workers in this field serve a wide client base. An ambitious, self-motivated personality and a strong work ethic will help a customer service sales worker to be successful.
Responsibilities for Customer Service Sales
What we offer
Who will succeed if you have these skills:
A customer service sales representative works as a direct liaison between service, the customer, and the sales department to recommend products and service that fit the customers’ needs. The right candidate will also work to monitor the service department’s waiting times for customers. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them.
No formal experience or education beyond a high school diploma is required to be a customer service sales associate, however candidates who have undergraduate degrees or previous telemarketing, sales, or customer service experience are preferred. Being bilingual is a definite advantage as workers in this field serve a wide client base. An ambitious, self-motivated personality and a strong work ethic will help a customer service sales worker to be successful.
Responsibilities for Customer Service Sales
- Perform informal and formal needs assessments for each customer to recommend appropriate goods and services.
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
- Maintain a neat and clean appearance to always present a positive image of the company and its brand.
- Participate in training and professional development and put new skills to immediate and meaningful use.
- Foster a positive and pleasant working relationship with other members of the team.
- Familiarize yourself with current information about services and products available for customers.
- Accurately record customer information, updates, sales orders, or other information digitally or in written form
What we offer
- Competitive Pay
- Flexible schedule including no evenings or weekends.
- Competitive Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance
- Training and growth opportunities
- Paid Time Off and Holiday Pay
- 401k with Company Match
Who will succeed if you have these skills:
- Customer Service Reps
- Telemarketers
- Mobile Service /Jewelry/Furniture salespeople
- Teachers
- Anyone who is willing to learn, knows how to problem solve, and loves working with people.
Job Summary
Start Date
open
Employment Term and Type
Regular, Full Time
Required Education
Open
Required Experience
Open
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