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Service Facilitator (180322)
Madison, WI
Job Description
POSITION OVERVIEW
We have an opening for a Service Facilitator in our GROW CCS East program! The Service Facilitator (CSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals and case management. The Service Facilitator works in the Intensive Case Management Program that is part of Comprehensive Community Services (CCS), Dane County Human Services Certified CCS. This position provides services both as a Service Facilitator and Service Array Provider. These services assist consumers by employing a strengths-based approach. The program provides treatment that includes supportive services, including assistance with living arrangements, managing money, coordinating benefits, coordinating primary health care, substance abuse treatment, vocational and educational support, socialization, medication prescription and monitoring, and assistance with activities of daily living.
Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency's belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers.
It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.
Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us.
Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.
You can read about the many benefits of working at JMHC on our careers page.
FOLLOWING IS ADDITIONAL INFORMATION
The CSI reports directly to the assigned supervisor with overall program supervision provided by the Clinical Team Manager. Minimum annual service hours are 1200. This position is included in the Professional Bargaining Unit.
QUALIFICATIONS
ESSENTIAL
Education/Licensure
Bachelor’s degree in a related behavioral health field
Experience
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
May require evening or weekend hours depending on program and consumer’s needs.
PREFERRED
A. Provision of Clinical Services
We have an opening for a Service Facilitator in our GROW CCS East program! The Service Facilitator (CSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals and case management. The Service Facilitator works in the Intensive Case Management Program that is part of Comprehensive Community Services (CCS), Dane County Human Services Certified CCS. This position provides services both as a Service Facilitator and Service Array Provider. These services assist consumers by employing a strengths-based approach. The program provides treatment that includes supportive services, including assistance with living arrangements, managing money, coordinating benefits, coordinating primary health care, substance abuse treatment, vocational and educational support, socialization, medication prescription and monitoring, and assistance with activities of daily living.
Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency's belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers.
It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.
Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us.
Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.
You can read about the many benefits of working at JMHC on our careers page.
FOLLOWING IS ADDITIONAL INFORMATION
The CSI reports directly to the assigned supervisor with overall program supervision provided by the Clinical Team Manager. Minimum annual service hours are 1200. This position is included in the Professional Bargaining Unit.
QUALIFICATIONS
ESSENTIAL
Education/Licensure
Bachelor’s degree in a related behavioral health field
Experience
- Experience in a related behavioral health field.
- Commitment to work toward improving cultural diversity and inclusion as demonstrated by: valuing diversity, recognizing personal limitations and having the desire to improve.
- Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
- Knowledge of evidence based practices for treatment of mental health and co-occurring disorders.
- Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
- Ability to communicate effectively (both orally and in writing).
- Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
- Ability to work independently and remain organized and efficient.
- Superior ethics and interpersonal boundaries as evidenced by past experience in community based work with related professional references.
- Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e. transporting consumers.
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
May require evening or weekend hours depending on program and consumer’s needs.
PREFERRED
- Bachelor’s degree with a CSW, or Master’s degree in a related behavioral health field
- Experience with transition age youth
- Vocational experience
- Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian)
- Fluent in American Sign Language
- Experience with use of evidence based practices in mental health, and substance abuse
A. Provision of Clinical Services
- Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
- Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
- Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
- Attends staff meetings, in-services and other program activities as requested.
- Participates in JMHC committees, trainings and activities as directed and/or approved.
Job Summary
Company
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
Generally First Shift
Salary and Benefits
$33,216 - $48,762 per year
Generous Paid Time Off!
Required Education
Bachelor's Degree
Required Experience
Open
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