About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We're a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Planters, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.

No matter the brand, we're united under one vision:To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we're transforming the food industry with bold thinking and unprecedented results. If you share our passion - and are ready to create the future, build a legacy, and lead as a global citizen - there's only one thing to do: join our table and let's make life delicious!

Our Culture of Ownership, Meritocracy & Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level - from entry-level intern to senior leader - to own their work. We share a responsibility to think like Owners - to be mindful of the collective and sustained success of Kraft Heinz - which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You're expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level - and you'll be rewarded. You're given opportunities to leave a mark and build a legacy. But you won't do it alone. You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

• Medical
• Dental
• Vision
• Prescription
• 401K
• Additional perks: Pet Insurance, (EAP) Employee Assistance Program, etc.
• (HRA) Health Reimbursement Account or (HSA) Health Savings Account
• Pay range from $18.00-$23.00 per hour
• Annual increases
• Incentive bonus eligibility

• 3-shift operation: Manufacturing of products on day and afternoon shifts; Sanitation - midnight shift
• Monday through Friday-Possible overtime and weekends during peak season
  • Hours vary by shift

Plant Overview:

The Kraft Heinz Massillon factory is engaged in the manufacture of frozen food products, most particularly, frozen dinner entrees, spinach dip, and kids' meal under the brand name of Smart Ones, Smart Made, Devour, Kraft, TGI Fridays and Crave. All items produced are frozen and under strict supervision of FDA, ODA, two (2) on-site federal USDA inspectors, and company quality inspectors. The Massillon, Ohio factory currently employs approximately 370 salaried, non-union hourly and union hourly employees. The Union hourly workers are represented by Local 17A of the United Food & Commercial Workers Union.

The factory currently operates production lines on day and afternoon shifts. The midnight shift is dedicated to sanitation, maintenance and warehouse; disassembling, cleaning, completely sanitizing all production lines and equipment, and reassembling them in preparation for the next day's production operation. All products are micro-tested in the on-site Quality Assurance Laboratory. The products manufactured at the Massillon factory are distributed throughout the United States and Canada through retail and warehouse club outlets.

Community Overview:

Welcome to our community!

Are you looking to start an exciting career where you can train on and learn multiple positions? Or maybe you are happy with just being very good at one position? Kraft Heinz Massillon is the place for you where your dedication and ambition can take you into positions that you may not have thought possible. Are you ready to join a team that produces quality products that are amongst over 50 household brands in the U.S.? This is a place for you to create your career and make a difference! Kraft Heinz likes to promote from within so come join us and start building your knowledge and career to take you where you want to be and help us build a better world!

Job Summary/Purpose:

Responsible for planning, organizing, directing the production activities and employee training and development to cost effectively produce a high quality finished product.

Essential Responsibilities

• Participate/support the QRMP (Quality Risk Management Process) and assist in the development of the system and operational standards and corrective actions.
• Submits ideas and works with individuals on the line to implement new and better methods.
• Responsible for the coordination of the line/area to meet or exceed company standards, goals and objectives.
• Manage employee meetings and training.
• Ensure the safety of equipment and personnel through the enforcement of Kraft Heinz safety standards.
• Adhere to process, product, sanitary, and food safety guidelines established by Heinz and government regulators.
• Manage productivity, minimize waste of material, equipment and personnel in accordance with established standards.
• Audit accuracy and completeness of all records.
• Ensure accuracy and completeness of employee time and pay records.
• Manage proper staffing and costs.
• Leading and developing production team.
• Evaluate the job performance of employees and set goal.
• Initiating action in emergency and revising plans to account for changed circumstances.
• Anticipates problems and makes quick decisions under time pressure.
• Makes verbal and/or written recommendations to supervisor or manager concerning a problem or issue.
• Checks products to ensure satisfactory production and physical process is carried out correctly noting defects.
• Checks work completion to a set standard and assign employees to training and/or train employees.
• Have knowledge of sets up, operations, adjustments to equipment or machinery.
• Participate and complete written work instructions, e.g. SOWI, JSA, etc..
• Complete and participate in cross training in other job responsibilities and departments.
• Complete training and participate in problem solving method.

• Provide a safe and healthful work environment for all personnel
• Interprets company policies to workers and enforces policies and safety regulations.
• Performs other assignments as directed by management.
• Must be able to work flexible hours; days, afternoons, midnights, overtime and weekends as necessary.

• As necessary, other duties and/or projects may be assigned.

Education and Experience

• Prefer minimum of Associate Degree and 1 to 3 years' experience directing a work group.

Skills, Knowledge and Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Proficient computer knowledge; Excel, Outlook, Word, PowerPoint, Access and designed inventory systems.
• Excellent planning and organizing, problem solving skills, math skills, communication; verbal and written.
• Excellent people skills and ability to deal with all levels of employee groups.
• Knowledge of operations of specific equipment, tools, and the ability to operate a computer.
• Enforce rules, laws, agreements, etc.
• Excellent role model and strategic thought leader.
• Ability to deliver outstanding results.
• Demonstrate reliability and good work ethics, quality work performance, attention to detail and maintain a good working relationship with all other departments.
• Must be able to work independently with little supervision.
• Ability to multitask and work in a team oriented fast-paced environment.
• Excellent interpersonal, and organizational skills.

Physical/Mental Requirements

• Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
• Ability to use hands/arms to reach, handle, or feel objects, tools or controls.
• Ability to work in all areas of the facility including hot and cold areas, and be exposed to wet and humid conditions.
• Must be able to lift and or move up to 50 lbs or more.
• Must have excellent vision, distant and peripheral, with the ability to identify and distinguish colors, and adjust focus.
• The noise level in the work environment is usually high, and ear protection is required.
• May work near moving mechanical parts, high and/or confining places.

• Prefer minimum of Associate Degree and 1 to 3 years' experience directing a work group. Sanitation Lead experience a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Proficient computer knowledge; Excel, Outlook, Word, PowerPoint, Access and designed inventory systems.
• Excellent planning and organizing, problem solving skills, math skills, communication; verbal and written.
• Excellent people skills and ability to deal with all levels of employee groups.
• Ability to operate specific equipment, tools, and the ability to operate a computer.
• Uses algebra, calculators, analyzing and summarizing numerical information.
• Analyze written information and breaks down procedures into logical steps.
• Interprets rules, laws, agreements, etc.
• Passion for work and motivating/training employees.
• Excellent role model and strategic thought leader.
• Ability to deliver outstanding results.
• Demonstrate reliability and good work ethics, quality work performance, attention to detail is a must, and maintain a good working relationship with all other departments.
• Must be able to work independently with little supervision.
• Ability to multitask and work in a team oriented fast-paced environment.
• Excellent interpersonal, and organizational skills and must be detail and process oriented.
• Willingness to grow with the organization.
• Must have the ability to exercise considerable judgment and be able to identify and solve problems.
• Incumbent must have excellent written and verbal communication skills.
• Must have basic computer skills.
• Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
• Ability to use hands/arms to reach, handle or feel objects, tools or controls.
• Ability to work in all areas of the facility including hot and cold areas, and be exposed to wet and humid conditions.
• Must be able to lift and or move up to 50 lbs or more.
• Must have excellent vision, distant and peripheral, with the ability to identify and distinguish colors, and adjust focus.
• The noise level in the work environment is usually high, and ear protection is required.
• May work near moving mechanical parts, high and/or confining places.
• Must be able to work flexible hours; days, afternoons, midnights, overtime and weekends as necessary.