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Cloud Platform Engineer

Position Summary


We are looking for an exceptional Cloud Engineer to join our multi-tenant hosting team. As a Cloud Engineer, you will deploy and maintain infrastructure as a service (laaS) and platform as a service (PaaS) resources to public cloud providers in order to host and support our world-class software. You will design robust, highly performant, secure solutions in the cloud and work with our customers, other Epic engineers, and cloud vendors to migrate workloads to the cloud. Learn more about the team at https://careers.epic.com/Jobs/Hosting.

Technical knowledge and/or experience in the following areas is preferred:
  • Experience developing and deploying resources with a cloud provider (I.e., Azure, AWS, Cloudflare, GCP)
  • Proficiency with Infrastructure as Code technologies such as Terraform, CloudFormation, or ARM
  • Knowledge of Linux and Windows Server operating systems
  • Networking concepts (load balancing, TCP/IP, HTTP, gRPC, DNS) and troubleshooting tools (Wireshark, command line, BPF)
  • Interest in Cloud storage and/or security

More than just important work.

Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ+, or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

Requirements


  • Relocation to the Madison, WI area (reimbursed)
  • A history of academic and professional success
  • Strong troubleshooting skills
  • Experience administering systems in a large-scale setting
  • Eligibility to work in the US without visa sponsorship
  • COVID-19 vaccination

As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:
  • Following policies and procedures and escalating when policies or procedures are not followed
  • Escalating potential security incidents and providing relevant information
  • Meeting all security responsibilities defined in policies and procedures
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