We are looking for a Transportation Coordinator to join our team here at Badger Bus Lines
Imagine being a part of a team where your work has the potential to make a difference in the lives of our customers or the future of tomorrow. Picture working in a family-oriented and employee-first culture where every single team member is a critical voice in the decision-making process.
Everyone on our team has a meaningful impact on the lives of the children and customer engagement. Due to recent and rapid growth, we are looking for a Transportation Coordinator to come join us. We are only seeking motivated and enthusiastic individuals who want a platform for success and a place where you can advance and grow professionally! If you are passionate enough to make a difference is encouraged to apply!
The Transportation Coordinator is responsible for all aspects of the Transitional Education Program transportation operations and administrative functions. He/she supervises, directs and coordinates activities, such as making sure that our school buses make it to their destinations in a timely manner, directing bus drivers, and assigning duties to employees. Ensuring the Company's transportation safety programs and areas relating to school bus DOT regulations exceed expectations.
The ideal candidate is well-versed in transportation and is a motivated individual with experience in leadership, knowledgeable in DOT to identify problem areas and recommend sound improvements. Able to effectively communicate with internal staff, new hires, and transportation professionals in developing techniques to enhance safety and meet DOT safety goals and objectives.
LOCATED IN MADISON, WISCONSIN
The right candidate can expect 50-55 hours per week on average. This position requires high energy and the ability to react quickly to daily scheduling changes and by handling multiple routes, drivers, and attendants.
Operating Hours: Overall working hours (shifts) are typically between the hours of 6:00 AM and 5:00 PM, Monday-Friday.
Work with the terminal management team for overall dispatching terminal operations. Responsible for the daily set-up of the routing and monitors employee check-in and check-out; confers with Terminal Manager with any concerns or changes. Makes sure that the assigned bus and driver are appropriate according to school routes, or other services to school districts or other customers. Communicates effectively with school district staff, parents, company management, and co-workers on schedule changes/updates and student behavior counseling. Makes telephone or radio calls to assist employees with an accident or mechanical bus breakdowns and contacts the police or school districts as needed. Informs appropriate staff and mechanics of bus mechanical or maintenance concerns or emergencies. Follows dispatch procedures and DOT regulations to ensure safe, on-time, and consistent service to our customers and the general public. Drives school bus routes/charters or other company vehicles as needed.
Develops and maintains positive working relationships with the school administrators and staff in order to provide quality customer service. This includes route and charter operations, answering the phone and assisting callers as needed, organizing, and providing correct DPI information to school districts.
Cooperatively works with all other staff in achieving company goals and objectives by fostering a teamwork environment that focuses on energy and creativity of personnel to serve our customers in the best possible manner. Advises drivers and attendants on appropriate behavior and following procedures in dealing with parents, school officials, and students.
Accurately enters information into the computer in a timely manner to ensure routes and charters are correct, dispatch logs are correct and payroll is accurate. Contact drivers regarding stop changes when necessary.
Performs dispatch on the radio as needed or during an assigned time, takes phone calls, and assists drivers with problems. identifies resources cover all work (routes, charters, and activities) in a safe and timely manner.
Acts professional in attitude and appearance. Maintains a positive attitude and takes a proactive stand toward supporting and meeting company goals. Accepts responsibility of duties assigned and takes initiative to carry out new ideas. Maintains the confidentiality of all appropriate employee and company matters.
Obtains and maintains a CDL with an S & P endorsement. Drives routes and other assignments when required.
Learns and assists in all other areas of the terminal as needed. Participates in the weekend/after-hours on-call management rotation, learns charter systems including charter processing orders, billing, and assigning drivers to charters.