Work Schedule 100% FTE, day shift. Monday Friday 7 00AM 3 30PM or 8 00AM 4 30PM. Hours may vary based on the operational needs of the department. Be part of something remarkable Join the #1 hospital in Wisconsin! The surgical team at East Madison Hospital performs more than 10,000 inpatient/outpatient procedures each year, and our inpatient units care for more than 4,000

Ensures HIT environment is functioning at an optimal level and end users' needs are met. Provides end user support including training on new device capability, basic device operations, accessing network resources, and device security best practices. Follows procedures for managing tickets including timely acknowledgment, appropriate communication with complete resolution