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Responsible for installation, upgrade, and support of operating systems and assigned software products. Identify and resolve operating system problems and interface with appropriate IS staff as required. Provide technical assistance and direction to IS staff and clients as required. Perform ongoing capacity analysis and tuning of software products and operating systems to meet performance objectiv
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If you have passion, you can excel at Shopbop | East Dane, part of the Amazon family of companies. We have an immediate opening for a IT Support Engineer (Senior Technician) in our Fulfillment Center. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cov
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In a global environment, provide technical support for the configuration, installation, maintenance and troubleshooting on all enterprise supported hardware and software. Assists with testing, training and deployment of new systems. ESSENTIAL DUTIES 1. Provide worldwide level two / advanced level support, troubleshooting and customer service for multiple software and hardware platforms in addition
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The Software Support Engineer is a split responsibility role with 50% development work and 50% support (analysis and configuration) work. Responsibilities include supporting the corporate Instrumentation team and the Global Services & Support team with software and instrument troubleshooting. The incumbent establishes, develops and maintains positive working relationships with stakeholders at all
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WHEDA is seeking a dynamic individual to join our Information Technology Group as a Systems Coordinator Network/Server in our Madison office. The successful candidate will perform both technical and administrative tasks to help support the people, processes, and technology critical to our organization's success. ESSENTIAL DUTIES This is the second line of support in the system support series. Inc
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WHEDA is seeking a System Support Technician to join our Information Technology Group, located in Madison! This position is the first line of computer support for Authority personnel. ESSENTIAL RESPONSIBILITIES Serve as the first point of contact for customers seeking technical assistance over the phone or email; Provides first level technical support for issues related to PCs, hardware, software,
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Offering an opportunity to be part of a high performance team, enjoy exceptional benefits, and a supportive work life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA, and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day for our customers and the community. In this r
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The purpose of this position is, but is not limited to providing Tier II technical support to TASC end users across all TASC offices. This role troubleshoots and resolves issues related to hardware, software, connectivity, and general questions. This role works daily with people within the ticketing system and has solid customer service skills. Develops and maintains positive customer relations; c
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Customer Service Technician serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including hardware, software, P
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Operations/Support & Service Coordination 40% Ensure employees are consistently receiving outstanding service. Implement and maintain employee survey that allows us to compare our service to a broader benchmark, such as the Help Desk Institute database. Manage the creation of all end user communications involving outage, change or other situations. Develop metrics and data analytics to help illust
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IT Service Desk Technician Co op will experience problem analysis, engage in resolutions, installations and upgrades with a variety of technological mediums (physical and virtual). The primary focus of the Co op role is to receive, prioritize, communicate, resolve and document customer support requests. Documentation will commonly be in the form of SOPs (Standard Operating Procedures) and Knowledg
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Use advanced knowledge of professional concepts and company objectives to resolve a wide range of moderately complex issues in creative and effective ways. Become the subject matter expert in various technologies used by the team. Analyze data and prepare reports to identify trends and opportunities for improvement. Focus on operational and tactical activities with the ability to encourage a sense
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Number of Openings 0 How to Apply To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Posted 1 day ago
Reporting to regional team leads, the Security Incident Responder will be a key member of our rapidly growing Global Security Operations team. This is an exciting hands on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high level proactive and reactive threat hunting methods, classifying, ana
Posted 1 day ago
Q.B.E North America
- Sun Prairie, WI / Chicago, IL / Milwaukee, WI
Build, administer, support and maintain solutions as directed and according to QBE and divisional policy. Work with a team of infrastructure specialists and engineers to ensure services are integrated, delivered and operated as required. Translate architectural designs into operations by collaborating with technical architects and being supported by third parties on infrastructure services. Provid
Posted 1 day ago
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