Recruitment Specialist
Help make Greater Madison the best place for EVERYONE to live, learn, and work!
Madison, WI 
Posted 17 days ago
Job Description


The mission of the Urban League of Greater Madison is to ensure that African Americans and other community members are educated, employed and empowered to live well, advance professionally and contribute to the common good in the 21st Century. The three strands of our empowerment agenda include: (1) Educate – learning and enrichment programs for youth; (2) Employ: career-pathway job training, placement, and coaching services for parents and other low-income adults and; (3) Empower: community engagement, advocacy, partnerships and coalition building initiatives.
This position is part of the ULGM’s Workforce Services Team. The ULGM’s Workforce Services include an array of job training, placement, and coaching services designed to help unemployed and under-employed adults with employment barriers prepare for, secure, and retain jobs – particularly career pathway, family supporting jobs.

The Recruitment Specialist will plan and implement the outreach, recruitment and triage activities for the Urban League’s full array of adult employment and training program. The Recruitment Specialist serves as the primary connection between job seekers in the community and ULGM’s employment and training programs. The Recruitment Specialists will lead recruitment efforts, but also support other staff in helping recruit.

This position is responsible for recruiting underserved populations into our programs, including but not limited to: unemployed and under-employed persons of color particularly: African Americans; parents of low-income children; young adults ages 18 to 24; and adults enrolled in FoodShare and other public assistance programs.

SPECIAL FOCUS AREA: This position will allocate between 40% and 50% of its time to recruitment for a new collaborative Employment Center in Southwest Madison.

  • Ensure an ongoing pipeline of individuals to enroll in Urban League employment programs.
  • Meet quarterly and annual goals including number of new recruitment channels contacted, number of information sessions held, number of meetings/presentations made about ULGM to prospective community partners, number of recruitment activities/events hosted, number of individuals reached, and number of new individuals enrolled.
  • Be knowledgeable of the various ULGM programs and employer partnerships, and tailor recruitment strategies to meet the needs of our ever-evolving array of demand-driven employment services.
  • Create an annual plan for marketing and promoting Urban League employment programs to job seekers and update that plan at least quarterly. Solicit input on this plan from ULGM leadership and members of the ULGM workforce services team.
  • Work closely with the ULGM Communications & Marketing Specialist to develop flyers, brochures, posters, and other print and email materials to support recruitment efforts.
  • Work closely with the ULGM Communications & Marketing Specialist to maintain an up-to-date information about ULGM employment services on the ULGM website and social media sites.
  • Facilitate weekly information sessions, and program-specific informational sessions at the Urban League Park Street and McKenna Blvd. offices and at other community locations such as neighborhood centers, the Dane County Job Center, schools, churches, and other community locations.
  • Establish new and maintain existing relationships with referral sources including: public agencies and programs such as W-2, FSET, public housing, corrections system; and schools; community agencies such as neighborhood centers, United Way, neighborhood associations, other formal and informal grassroots organizations; churches and other faith-based organizations
  • Coordinate Featured Employer hiring events to help match businesses with job seekers, while also serving as a point of entry for job seekers into ULGM job coaching and training programs.
  • Establish “reverse referral” relationships with businesses whereby they refer candidates that they were unable to hire.
  • Host information tables at job fairs, community festivals, and other places where low-income adults may gather such as youth sporting leagues.
  • Maintain up-to-date information about ULGM employment services in community resource guides and online directories such as the United Way 211 system and other print and online resource directories and databases.
  • Provide potential participants with an orientation to Urban League employment services, in both group and one-on-one formats.
  • Engage past program participants as guest speakers or through “refer-a-friend” efforts.
  • Provide tools and support to other members of the ULGM staff to assist them in spreading the word about ULGM employment services.
Program Administrative Duties:
  • Attend, contribute to, and be prepared for all agency staff, program staff, and weekly one-on-one meetings with program manager.
  • Accurately complete all internal and external reports and submit to program manager.
  • Gather and compile data for internal and external reports accurately and timely;
  • Keep meticulous records of outreach activities and interactions with program participants and referral sources.
  • Track and assess the various outreach strategies to evaluate their effectiveness.
Other duties as assigned by supervisor


The Recruitment & Triage Specialist will be an energetic, organized, pleasant, reliable, goal-oriented, team player with good decision making abilities and the ability to work independently and as part of a team.

Education: A Bachelor’s degree OR two years of paid experience in a community outreach, communications, workforce development or related role which demonstrates ability to perform the duties as described above.
Knowledge of: Strategies for outreach to under-served populations, particularly economically disadvantaged adults; the public and private social service system and other community resources available in Dane County; social media including Facebook; current practices in workforce development and vocational education; the “career pathway” approach to workforce development; career exploration/advising tools; local labor market trends in the Greater Madison region; needs of low-income populations; available community resources and services that support low-income populations; basic Internet usage; standard Microsoft and other office software applications.
Skill and Ability to: Effectively represent the Urban League’s mission and values and meet the needs of communities of color and low-income individuals; be innovative and entrepreneurial; market and represent the Urban League to job seekers; communicate effectively in both oral and written form; communicate with a wide range of stakeholders including low-income job seekers, human service professionals, and business professionals; plan and make presentations to small groups; assess the interests and aptitudes of job seekers; maintain confidential information; plan work in advance and execute those plans; work both independently and as part of team; be accountable to meet goals and timelines; adapt quickly to change; operate a variety of office equipment; use Windows and Microsoft Office to prepare documents, spreadsheets, and presentations, and maintain various databases.
Other: Must have own transportation.


Special Notes/Instructions
Apply using the online application. Please include cover letter with your salary requirements.
Contact Information
Learn more about the Urban League's adult employment & training programs at:
Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Salary and Benefits
Health insurance: choice of Quartz or Group Health Cooperative HMO with 85% percent paid by employer. Employee Benefits Corporation Flexible Spending Plan for insurance costs, out-of pocket medical & dental costs, and dependent care costs. Optional group dental and vision plans paid by employee. Optional Mutual of America 403(b) non-matching pension plan. Paid vacation, paid holidays, and paid sick time. Other benefits discussed upon hire.
Required Education
Some College
Required Experience
2+ years
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