West’s Revenue Generation division, a global leader in inside sales and account management, is thrilled to announce a leadership opportunity available in our Appleton & Middleton, Wisconsin offices!
We are seeking Inside Sales Managers, responsible for:
Establishing goals, standards, implementing plans, and providing resources in order to drive profitability
Responsible for employee recruiting, development, staffing, motivation and recognition
Meets/exceeds client expectations and drives profitable business growth by delivering client results, recommending and implementing program improvements and following client policies
Designs and utilizes ongoing quality assurance methods to improve team member performance and assure ongoing quality
Manages an assigned base of accounts/businesses
Communicates with client liaison, management staff and other identified contacts
Associates degree from accredited college or university required, with major course work in business administration, marketing, or a related field
Bachelor's degree from an accredited college or university preferred
Equivalent work experience in a similar position may be substituted for educational requirements
Minimum 2 years operations, sales, customer service, business administration, or financial services experience required, based on assigned area of assignment
Minimum 1 year of supervisory or lead experience preferred
Basic knowledge of MS Word, Excel, and PowerPoint preferred
West is connecting people and ideas. We are delivering on their potential. We are improving the way we work and live.
At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network - based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.