About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
You're excited about this opportunity because you will...
Create engaging experiences for customers by sharing expertise on cooking, entertaining & enhancing your home
Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
Conduct warm-up and cool down meetings with associates and coach associates to productivity and performance
Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage- on-duty shifts
Meet personal productivity targets and goals, while providing exceptional customer service to our guests
Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Perform projects and assignments as directed by the management team
Oversee Back of House operational functions: receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution
Manage supply inventory, repairs, maintenance and equipment
Provide training and coaching expertise to associates in receiving, shipping, damages and inventory management
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
Love to provide world class customer service experiences
Succeed in a team environment, while able to work independently & manage your own time
Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box (shop keeper)
Most successful when being held accountable to personal productivity goals
Knowledgeable of store Back of House operational functions (shipping, receiving, inventory management)
1-3 years retail sales experience with shift supervision experience preferred
1-2 years experience in stockroom responsibilities preferred (specialty retail preferred, but not required)
Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples
Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the work day
Ability to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques
Employment/promotion to this role will be contingent on successful completion of a background check
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December).
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Lead Note: In addition to having the Casual availability required, Lead associates must be available to meet the needs for their area of responsibility at their store. Examples: Stock Leads must have availability that aligns with when shipment arrives.
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits:
Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:
A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Location specific sample sales
A business casual work environment
Matching donations to qualifying nonprofit organizations
Company-sponsored community involvement
Various discounts on local businesses
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.