02157 Scheduler STRHS-Lawrenceburg Job Description 3.31.2017
Schedules, records and reviews patient appointments from physicians and patients with precertification requirements being met.Reports to: Director of Business OfficeFLSA: Non-exemptGrade: 18EEO: 01 Officials and Managers 02 Professionals 03 Technicians 04 Sales Workers X 05 Administrative Support Workers 06 Craft Workers 07 Operatives 08 Laborers and Helpers 09 Service Workers
Essential Functions
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the appointment scheduling system with timeliness and accuracy.
Reviews all incoming orders to scheduling department for CPT, diagnosis, and credentialing accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, appropriate hospital unit staff, and/or other appropriate personnel regarding appointments to exchange necessary information and determine placement.