The Project & Technical Support Engineer supports Mirion's Radiation Monitoring System (RMS) customer projects through the creation of test plans, test procedures, user's manuals, engineering analyses, and other project documents; participating in all phases of design of custom engineering projects including reviewing drawings for conformance to specification requirements; leading post-production and factory acceptance testing of customer projects; providing follow-on engineering support to customers after delivery, including occasional onsite support for training or commissioning.

Specific Requirements: The Project & Technical Support Engineer shall meet the following minimum qualifications:

• Bachelor's degree in nuclear (preferred), electrical, mechanical or a related field of instrument engineering.
• 3-5 years of relevant work experience.
• Basic knowledge of nuclear radiation characteristics, radiation instrumentation, radiation detectors & associated electronics (analog and digital) and nuclear analysis.
• Ability to work with low level radioactive material, in accordance with Mirion's Instruments radiation materials license requirements. Practical working experience in a nuclear facility is desirable.
• Strong computer and digital electronics skills. Proficient with MS Word, Excel, and PowerPoint. Experience in MCNP and Microshield analyses is very desirable.
• Good communications skills.
• Strong interpersonal skills.
• Must meet the NRC criteria for escorted access into nuclear power plants in the USA.
• Willing to travel to customer sites (~20% travel time).

Job Scope: Duties may generally be described as providing complete project & technical support for all Radiation Monitoring System (RAMSYS) projects/products.

Typical applications involve: On-site and off-site customer technical support; Support in generating technical offers, generating test procedures & test reports; conducting acceptance testing; qualification testing; CGI dedication; training (on site & off site); system configuration and installation supervision.

Specific job duties include the following, plus others which may be assigned:

1. RMS project engineering, design and production support by:

• Reviewing RFQ and assisting in preparing technical proposals
• Assist in all phases of project negotiation & execution
• Evaluating the characteristics of the process monitor for specific application
• Configuring/Modifying RAMSYS monitors to adapt to the customer specifications
• Establishing test procedures and conducting post-production tests.
• Generating technical specifications for products and subcontractors.
• Reviewing production files (drawings & BOM).
• Generating root cause analysis & failure mode and effect analyses
• Preparing project compliance matrix

2. Perform acceptance/qualification testing and nuclear calibration by:

• Writing system test and calibration procedures for specific configurations.
• Performing system acceptance/qualification test and nuclear calibration.
• Preparing system test and calibration report.
• Reporting and resolving any non-conformance, if necessary.

3. Provide installation, training, and technical support by:

• Providing on-site installation supervision/assistance to customers.
• Writing system-specific operating instructions/ manuals.
• Training classes on-site and off-site.
• Providing on-line response for customer support as needed.
• Following up with customers to assure maximum customer satisfaction.
• Demonstrating equipment to customers (on-site, in the office and in exhibitions).

4. Perform related activities by:

• Evaluating the operation/performance of RMS equipment.
• Writing/revising Commerical Grade Item (CGI) dedication procedures, performing CGI dedication.
• Reviewing all RAMSYS related technical/marketing materials.
• Supporting sales and marketing efforts.
• Provide feedback concerning products (Mirion and competitors) and customer feedback.

5. Maintain and improve work area and technical competence by:

• Keeping an uncluttered, clean, and organized work area.
• Completing required training and performance goals successfully.
• Attending educational seminars, conferences, and workshops, as approved by supervisor.
• Acquiring in-depth knowledge of Mirion's product portfolio