Overview
Materials Management/Campus Mail Services has a unique opportunity for someone who enjoys staying busy and interacting with people. The primary job responsibility for this position is delivering mail and packages from the Materials Management warehouse to our campus partners. The right person will be reliable, responsible, deliver exceptional customer service, enjoy people, be willing to learn a variety of assignments and tasks and be able to work independently as well as with other members of the Materials Management team. Applicants must have, and be able to maintain, a valid drivers license. |
Position Summary
The individual in this position will learn the appropriate methods and procedures required to process as directed, incoming and outgoing U.S. mail received at Campus Mail Services using available technology and mail processing equipment. Processing includes dumping, sorting, rating, and metering outgoing U.S. mail pieces, and sorting both flats and letter pieces of incoming U.S. mail and interoffice mail for separation by department and delivery route. This individual will also be responsible for delivering mail to all departmental, administrative and academic units. This person must possess a valid Class D driver's license at all times as required by the State of Illinois.
This position shall report to the Mail Services Supervisor or his/her designee, and shall have no direct supervisory responsibilities other than the assigned training of new personnel in the Campus Mail Services department and the periodic training of student or extra-help employees. This position shall receive direction, training and mentoring from other experienced personnel in the department as assigned. This position is administratively responsible to the Director of Campus Services and may be assigned other Materials Management job tasks as needed. |
Essential Duties and Responsibilities
Material Sorting and Delivery
- Assist in the receipt, unpacking, storage, sorting and delivery of materials shipped to the university.
Mail Delivery
- Deliver materials to and from campus units as assigned.
- Deliver university mail, internal and USPS, to and from campus units as assigned.
- Drives a university vehicle in the performance of duties as necessary.
Processing General Mail
- Process incoming and outgoing mail received at the Campus Mail Services on a continuing basis, including every type and class of mail handled by the U.S. Postal Service directed to, or sent from the university, and all mails originating at NIU for interdepartmental delivery.
- The processing of the mail is accomplished by unloading, sorting, weighing, rating, metering, bagging, routing, distributing, and loading; in order to meet the scheduled daily dispatch of outgoing U.S. mails, and the scheduled daily delivery of mail to university departments.
Processing Accountable Mail
- Process all accountable mails, including registered, certified, insured, special delivery, express, postage due, and business reply mail in accordance with all applicable rules and regulations.
- Identify and process all insufficiently addressed mail through the department's Directory Services so it can be forwarded to the intended recipient or returned to the sender as undeliverable.
Other Related Duties
- Perform related, miscellaneous duties as assigned, including, but not limited to the following:
- The repairing or re-wrapping of packages unfit for mailing or forwarding as received.
- The proper handling, storage, and expediting of all perishable packages received.
- Answering phone calls, taking messages, and waiting on customers at the service counter.
- Keeping processing areas clean, organized, and free of materials unrelated to the tasks being performed.
- Putting reusable cardboard cartons in the box storage area, and breaking down unusable cardboard cartons and placing them in the green recycling containers. Place batteries and toner cartridges received from departments in the designated areas for recycling.
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Minimum Required Qualifications (Civil Service)
- High school diploma or equivalent.
- One (1) year (12 months) of work experience in the operation of equipment used in the preparation and processing of materials for mailing.
- Valid State of Illinois driver's license, which must be maintained throughout employment.
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Knowledge, Skills, and Abilities (KSAs) (Civil Service)
Class Specific KSAs:
- Extensive knowledge of federal postal rules and regulations.
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Ability to see details at close range.
- Ability to work in a computerized environment.
Position Specific KSAs:
- Ability to communicate well both orally and in writing.
- Knowledge of the physical layout of campus.
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Specialty Factors (Civil Service)
None |
Preferred Qualifications (Civil Service)
- Previous warehouse experience.
- Experience using MS Word, Excel and Outlook.
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Minimum Required Qualifications (SPS)
N/A |
Additional Requirements (SPS)
N/A |
Preferred Qualifications (SPS)
N/A |
Physical demands/requirements
- The employee must be capable of safely lifting and handling heavy sacks (70 lbs.) and trays of mail pieces, as well as standing for prolonged periods of time while processing the mail volume each day.
- The tasks performed require significant repetitive hand/arm motion, and good eye/hand coordination.
- Must be able to get in and out of a vehicle on a regular basis.
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