Job Summary:

As an Internal Communications Senior Manager, you will partner with a variety of internal clients to develop and execute powerful communications that manage change, create engagement and drive a positive and productive organizational culture. This role will help proactively identify internal communications opportunities and elevate communications. You will bring a holistic view and approach to this role through your insight into the firm at large along with deep knowledge and understanding of the business.

Job Duties:

Firmwide Communications

• Works closely with teams across the firm to understand their needs, vision, goals and challenges, becoming a trusted advisor and valued resource
• Develops and executes engaging communications plans that drive awareness of key firm initiatives and campaigns and inspire professionals to take action
• Researches and writes impactful and engaging content for internal news site and edits the work of team members
• Leverages a variety of communication channels, including but not limited to the intranet, email, an internal social media platform, voicemail and video
• Supports crisis or time-sensitive communications with confidence and a sense of urgency
• Brings innovative ideas to create or enhance internal communication channels and processes
• Other duties as required

Strategic Communications

• Works closely with stakeholders to understand their needs, vision, goals and challenges, becoming a trusted advisor and valued resource
• Utilizes change communications best practices to ensure a steady drumbeat of communications with a cohesive narrative, identify and segment audiences with unique messaging, deliver a multi-channel approach
• Conducts final review of any communications before publication
• Leads the development and execution of strategic communications plans that promote engagement and facilitate adoption of new processes, technologies and ways of working
• Works with key leaders to help them share their vision and voice
• Develops communications, including but not limited to talking points, emails, voicemails, videos, presentations and internal collateral materials
• Develops communications for the firmwide audience to bring awareness to changes and progress, promoting successes and introducing new and updated services
• Leverages internal change champions at the local level by supporting them with actionable communications and resources
• Supports key conference calls/meetings through strategic agenda development, presentation guidance and sharing key takeaways
• Works with stakeholders to continuously assess progress made against goals and adjust strategy and plans accordingly
• Other duties as required

Supervisory Responsibilities:

• Oversees the day-to-day contributions of team members, as needed
• Monitors and provides performance feedback to indirect reports throughout the performance year, as needed
• Serves as a coach/mentor, supporting the career development and performance of team members, as applicable

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor's degree AND seven (7) or more years of related strategic internal communications, journalism, marketing, or public relations experience, required; with a focus in Communications, English, Journalism, or Public Relations, preferred OR
• High School Diploma or equivalent AND fourteen (10) or more years of related strategic internal communications, journalism, marketing, or public relations experience, required

Experience:

• Change management experience, preferred
• Prior experience working in a professional services environment, preferred

Software:

• Proficient in the use of Microsoft Office Suite, required
• Advanced knowledge of Word and PowerPoint, preferred
• Knowledge of SharePoint and OneDrive, preferred
• Knowledge and understanding of content management systems, preferred

Other Knowledge, Skills & Abilities:

• Exceptional project management skills
• Excellent written and verbal communication skills with an understanding of AP style guidelines; active listening skills; solid editing skills
• Exceptional attention to detail and commitment to producing high-quality work
• Strong interpersonal skills; ability to work independently and collaboratively within a team environment
• Capacity to effectively manage evolving priorities, multiple projects and deadlines in a fast-paced environment
• Flexible and adaptable; able to work in ambiguous situations
• Knowledgeable about emerging communications trends and tactics
• Ability to take complex thoughts and synthesize them into clear and concise communications for a variety of audiences
• Experience with change management principles

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $120,000 - $140,000
California Range: $120,000 - $140,000
Colorado Range: $120,000 - $140,000
NYC/Long Island/Westchester Range: $120,000 - $140,000