The Bottler Sales Business Analyst I is responsible for supporting our Bottler Sales Purchaser's weekly order management receipts; processing order modifications; and providing weekly order confirmations and deliveries to support loads and any other special cases. This position also manages emergency load requests, forecasting requests of new SKU launches, package and promotional conversions, and coordinates any invoice corrections. The Bottler Sales purchasers arelicensed bottlers or distributors of Coca-Cola products and other leading beverage brands and the Bottler Sales Business Analyst I will serve as a point of contact for internal or external stakeholders including but not limited to our bottling purchasers, Finance, Warehousing, Product Supply Planning, Manufacturing, raw material procurement, and Red Classic Transportation.

• Leads customer management activities for assigned bottler sales purchasers and CCCI plant centers (PC)s by managing weekly order receipts per service level agreements (SLA). Reviews and monitors orders for any duplicate receipts, identifying allocation misalignments and improper weights; completing audits to ensure frequent parcels are not ordered and checks against multiple line items across multiple orders are adjusted to the same load and work directly with bottler sales customers to adjust or correct any identified discrepancies. Develops purchaser relationships and supports purchaser service initiatives through the timely and effective management of high-volume daily email correspondences
• Monitors deliveries and manage any outside bottler sales account-specific deliveries not in alignment for the Purchaser Pick-up Authorization or Red Classic Transportation agreements. Monitors deliveries that are tendered to Red Classic Transportation and Product Supply Planning Logistics teams. Assists bottler sales purchasers with transportation requests and any load problems to ensure customers' needs are met
• Facilitates Production Capacity and product availability by collaborating with the Product Supply Production Scheduling team on production capacity; moving or canceling purchaser orders; communicating any requested revisions, and handling any emergency load or add-on requests
• Analyzes and forecasts future purchases of new SKU launches and partners with scheduling to meet future demands while communicating any discontinued SKUs planned for deletion
• Monitors the return of dunnage loads by comparing purchased vs returned dunnage. Provides approval with the Purchasers for the returns of dunnage. Supports billing resolutions by reconciling sales invoices against submitted purchaser Bottler Return Form (BRFs) for discrepancies on orders; researching discrepancies with warehouse and tracking and monitoring the purchased vs returned dunnage

• 2-5 years of Business and Analytical, Planning experience in a demanding environment
• Knowledge of Planning Systems and use of Microsoft Office products
• Strong written and oral communication skills - including cross-functionally. Strong analytical, problem-solving, and troubleshooting skills. Strong organizational skills.Must be detail-oriented
• Ability to work unsupervised. Ability to prioritize time in a dynamic environment
• Possess a customer-friendly attitude at all times Customer Focused - Responds to internal and external requests promptly and strives to deliver quality outputs. Is perceived by customers as supportive and polite
• Demonstrates a sincere interest in listening to and responding to customer needs.Communicates clearly and logically using appropriate written and oral techniques. Shares information appropriately with others
• Detail-oriented
• Entry-level position. Product Supply Planning (PSP) will train and develop

• Bachelor's degree (4 years)
• Supply Chain, Logistics, Finance, Communication, or Business Administration

• Bachelor's degree (4 years)
• Supply Chain, Logistics, Finance, Communication, or Business Administration

Office environemnt