Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Becomes proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions which requ

Provides project management expertise and consultation to business in alignment to Insurance Servicing, Capabilities and Enablement workstream and cross department Client Advocacy goals. Plans, monitors, and leads internal projects from initiation through completion. Secures required resources and uses formal processes and tools to run execution on resources, budgets, ris

Develop and implement safety policies and procedures Create and enforce safety protocols, guidelines, and procedures to ensure consistent safe working environments across each campus. Regularly review and update policies to keep current and align with industry best practices and regulatory requirements. Identify potential workplace hazards and risks through conducting reg

Responsible for accurate Statutory and U.S. GAAP accounting of public and private fixed income and equity securities for Northwestern Mutual and related entities. Manage the ongoing data integrity processes to ensure the accuracy of the securities system and its associated financial processing routines in recording the assets, income, and gains and losses of securities in

Provides employee and labor relations counsel and service to leaders, embedded HR, employees, and union representatives. Creates and interprets Company policies, regulatory requirements, and collective bargaining agreement provisions. Implements and recommends programs, interventions, and other actions consistent with corporate strategy and culture and in accordance with

Manage schedules, business travel, and expenses/budgets. Maintain office supplies inventory and handle invoices. Take minutes during meetings and ensure accurate and timely distribution. Identify opportunities for process and procedure efficiencies within the department. Propose and implement improvements to streamline workflows and enhance productivity. Coordinate depart

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a specialized ar

Policy and Standard Lifecycle Management Implement and maintain a comprehensive governance framework for IT policies, standards, and procedures. Oversee the entire policy and standard lifecycle, including creation, review, revision, approval, communication, and retirement. Collaborate with cross functional teams to ensure policies and standards align with business objecti

Responsible for technical analysis/processing of 1035 exchange life insurance applications, and determination of funds allocation and transaction legality. Responsible for initial review, obtaining requirements, and processing of exchange proceeds, you will report on non prepaid cases and accuracy of the cost basis adjustments; meet all service expectations and regulatory

Supports daily supervision through resource coordination, and monitoring of service and work quality. Management responsibilities including selection, training, developing, motivating, coaching, and performance evaluation. Manage vendor relationships and ensure vendors meet the expected service and quality goals. Assists in development and provides oversight of audit func

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Works on becoming proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions

Assist with insurance products including design and implementation of new or existing products, promotion strategies and day to day product line management to advance sales and servicing. Support ongoing product evolution including coordinating and driving efforts with technical, operational, compensation, investment and regulatory experts. Explain product information tha

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwe

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Leads and manages business projects with notable risk and complexity; develops the strategy for execution. Provides expert level consultation to the business in order to meet department, cross department and enterprise wide goals. Plans, monitors and manages internal projects from initiation through completion. Secures required resources and uses formal processes and tool