Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

This position is responsible for the supervision of Metronet Business Account Executives, as well as responsible for meeting their own individual sales goals. The Business Selling Sales Manager ensures all sales goals are met in a specific market. This position will also oversee the daily, weekly monthly progress of the Account Executives assigned, including forecast sale

Position is responsible for daily routing and monitoring of technician dispatch activities for field operations. This position will monitor/adjust technician quota, routing, and compliance with the ETA/TOA workforce management application. What you will be doing Monitor and make adjustments to technician routes as needed. Perform daily routing of resources within a region

ESSENTIAL JOB FUNCTIONS Act as the subject matter expert for identity management and data loss prevention, including design, implementation, and support of related processes and toolsets Assist with design, implementation, and support of additional cybersecurity technologies as needed Contribute to the development of security standards and guidelines for governance, risk,

Love Your Mondays again! Business Account Executive The Business Account Executive is an office based position with travel to and around the assigned territory on a daily basis and is responsible for all the sales functions. This includes forecasting, soliciting, and securing orders from potential and existing business customers. Provides customer service and prepares per

Love Your Mondays again! Care Account Executive As a Care Account Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the face and voice of Metronet for our residential customers and potential residential customer

Love Your Mondays again! Sales Support Associate Reporting directly to the Sales Support Lead, the Sales Support Associate will deliver excellent customer service for all sales channels across the Metronet footprint. This individual will work with internal and external sales professionals to ensure their success by offering assistance and guidance based on the needs of th

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

The Lineman II position will install, maintain and repair services for our customers. The position requires attention to detail in regards to setting up heavy duty power equipment and hand tools in the construction and repair of outside plant facilities, conduit and pole lines. Other duties, responsibilities and qualifications may be required and/or assigned. This positio

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d